Understanding Your AppFolio Owner Statement

What is the Owner Statement?
The Owner Statement is a monthly summary that shows the cash activity for your property (or properties) over a selected time period. It’s designed to give you an at-a-glance overview of income, expenses, and your ending balance, helping you track your investment’s performance.

Key Sections of the Owner Statement

• Header:
  Shows our management company’s name and address, the statement period (dates covered), and your name and address. If you own multiple properties, it will list each one or show a consolidated summary.
• Cash Flow Summary:
  This is the heart of the statement. It lists all income (like rent collected) and all expenses (such as repairs, management fees, utilities) for the period.
• Income: Rent payments, late fees collected, other credits.
• Expenses: Maintenance costs, management fees, bill payments, etc.
• Ending Balance: The net result after subtracting expenses from income—this is the amount available in your property’s operating account.
• Outstanding Bills:
  Any bills that have been recorded but not yet paid will be listed here, so you know what’s coming up.
• Reserves and Prepaid Items:
  Shows any funds held in reserve (for repairs or emergencies) and any prepaid expenses.

How to Access Your Statement

• Log in to your AppFolio Owner Portal (you’ll need your email and password, plus two-factor authentication for security)
• Go to the Statements tab to download or view your monthly and year-end statements, as well as other reports and documents shared by your property manager.

Tips for Reading Your Statement

• Look at the Statement Period: Make sure you’re reviewing the correct month or date range.
• Check Income vs. Expenses: The cash flow summary will show you if your property is generating positive cash flow.
• Review Any Large Expenses: If you see a maintenance or repair charge, you can usually find details in attached work orders or contact Paige Properties for more information.
• Outstanding Bills: These are upcoming payments that may affect next month’s balance.
• Ending Balance: This is the amount that will be disbursed to you, unless held for reserves or outstanding bills.

Common Questions

• What if expenses exceed rent for the month?
  Your statement will show a negative balance, and you may be asked to make an owner contribution to cover the difference.
• Can I see more details?
  Yes! You can request additional reports (like a detailed income statement or maintenance report) from us if you need more information.
• You will also be receiving a monthly Owner packet that includes all receipt copies.
• Is this a formal financial report?
  The Owner Statement is a summary for your review. For tax or audit purposes, consult your accountant and request any additional documentation as needed.

If you have questions about a specific charge or need help interpreting your statement, don’t hesitate to contact Paige Management. We’re here to help you understand every detail of your property’s financial performance.